Ways to Reliably Terminate QuickBooks Error 15102

Among the most common payroll errors in QuickBooks, the QuickBooks error 15102 occurs while updating the payroll function. This error code prevents the update process from completing and can lead to issues while running the payroll feature. The issue can arise due to many possible reasons, like internet connectivity and admin access problems. If you are encountering the QuickBooks error code 15102, you can use the reasons and solutions provided in this article below to eliminate it effectively.

If you are having difficulty understanding the steps or resolving the error message on your own, you can reach out to us at 1-855-856-0042 to get assistance from our QB professional team.

Possible Triggers for the QuickBooks Error Message 15102

QuickBooks Desktop error 15102 can arise due to the following common reasons –

1. The download path to install the QB payroll updates is incorrect, or the download location is unavailable.
2. You are running QuickBooks in a multi-user environment while running the payroll updates, which is causing update issues.
3. You are not running the application as a Windows admin, which is causing restrictions in the update process.
4. The QuickBooks Desktop application is not updated, and there are compatibility issues while running the payroll updates.
5. You are logged in with the Windows vista account while trying to update QB payroll.

Recommended to read: How to fix 

QuickBooks Error 3371

Practical Solutions to the QuickBooks Payroll Error 15102

You can effectively address the QuickBooks payroll update error 15102 by using the solutions mentioned below –

Solution 1 – Verify the Shared Download Location from the Product Information Window

You need to ensure that the shared download location is correct by verifying the location.

1. Firstly, access the application as an admin by going to the Startbutton and selecting the Switch User
2. Choose an account that has administrative rights and log in using the admin account by right-clicking the QB icon and selecting the Run as Admin
3. Once you open QuickBooks, go to the Helptab and click the Product Information section to note down the location where QuickBooks will save the downloaded file.
4. Now, from under the Helptab, click Update QuickBooks and verify the download location under the Options
5. In case the location is not correct, change the location and select Yesfor Shared Download, followed by checking the status of the 15102 error.

Solution 2 – Disable the Multi-User Mode from the QB File Tab

If you are running QuickBooks in the multi-hosting mode, you need to disable it to resolve the QB error code 15102.

1. If you are using QuickBooks in Multi-Usermode, first log out all the users in the network and open QuickBooks on the workstation that is facing issues.
2. Now, access the Utilitiesmenu from the File tab and click the Switch to Single User Mode option to disable multi-hosting.

Conclusion

QuickBooks error 15102 can be easily terminated by using the solutions given above. If the error message persists, you can call us at 1-855-856-0042 to get assistance from our team of QB technicians.

Also read: 

The Easy Guide to Fix QuickBooks Error 3120