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How To Fix QuickBooks Connection Has Been Lost Error?
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While working on QuickBooks, you may encounter QuickBooks Connection Has Been Lost Error. This error usually appears when opening or working with QuickBooks desktop. It will look as follows:
The connection to QuickBooks company file has been lost and QuickBooks must be closed immediately; any unsaved data will need to be re-entered. This error is quite common, and you don't need to panic; this article will guide you to resolve QuickBooks Connection's lost error quickly and efficiently.
If you are unable to follow the steps, you can reach out to us at +1(855)-738-0359 to get help from our support team.
What Causes Connection Been Lost Error message?
Read more: Fix QuickBooks Unrecoverable Error
Various reasons bring forth Connection Has Been Lost Error message. To help you to eliminate this error, we have mentioned some of them below why QuickBooks keeps losing connection with the company file:
It occurs when the company file is stored either on another system or on a portable drive, and thus, the connection to the storage device gets interrupted.
Another reason is the power management settings in windows would have activated the sleep or hibernation mode on the system where you have saved your company file.
More than one system on a network is configured to host the QuickBooks company file, evoking the error.
Different versions of QuickBooks are running in a multi-user installation, triggering the error.
You might have damaged data in the company file, which can be another reason causing the error.
How To Identify QuickBooks Connection to Company File has been Lost issue?
The below-mentioned factors will aid you in identifying the QB connection lost error:
The error occurs if QuickBooks software displays the error while opening or is shutting down, often with an unrecoverable QuickBooks error.
Your system might shut down randomly without receiving any prior error message.
The software would abruptly stop working, and an error message would pop up on your screen.
Another symptom is your system crashes at regular intervals.
Solutions to Rectify QB Connection have been Lost error.
Recommended to read: How to fix QuickBooks Error 6177
There are several ways to eliminate this error, and we have mentioned some of them below.
Solution 1: Use the Quick Fix My Program Tool to Tackle General QuickBooks Errors
Quick Fix My Program aids you in countering general errors and glitches that lead to errors like "QuickBooks Connection Has Been Lost." Before running the tool, make sure to quit QuickBooks and follow these steps.
Install QuickBooks Tool Hub and save the Tool Hub installer file to a location where you can easily find it post-installation.
Once downloaded, navigate to the download folder and double-click the QuickBooksToolHub.exe file to start the installation.
When asked, agree to the terms and conditions and follow the on-screen prompts to complete the installation.
Run QuickBooks Tool Hub using the desktop icon, locate the Program Problems tab, and choose the Quick Fix My Program tool.
Let the tool run and fix QuickBooks.
Solution 2: Host Multi-User Access to Rectify the Error
If you want to eliminate this error quickly, then you can try to do so by hosting Multi-User access by following these steps.
Make sure that your server is running in Multi-User mode and your workstation in Single-User mode.
On the workstations apart from the hosting computer, press on the File menu and choose Utilities.
Ensure that the Host Multi-User Access is present on the list.
For the workstations that show Stop Hosting Multi-User Access, press on it to disable it.
Solution 3: Run QuickBooks File Doctor to Resolve Issues with the Company File
In rare situations, connection errors in QuickBooks can be due to damage in the company file. Follow the steps below to run QuickBooks File Doctor to eliminate issues with the company file.
Re-run QuickBooks Tool Hub and press the Company File Issues tab.
Choose QuickBooks File Doctor and select the options to repair the company file.
Once the file is repaired, try to open it on the local machine or server to confirm if the error is resolved.
Solution 4: Check the Portable drive to eliminate the QB has been Connection Lost Error
When your company file is stored on an external storage device, it is essential to verify that the drive is connected and functioning correctly. There are also a few other factors you must confirm when you are not using the file from the local storage of your system, which you can find below.
Ensure to properly insert the removable device. You may try: Disconnecting and reconnecting your drive.
Look for your QuickBooks company file on your removable drive from My Computer and Save other files to your drive to make sure it's working.
Ensure that your drive has enough available space. The free space should be double the size of your company file.
Solution 5: Run the QuickBooks Auto Data Recovery
There is a chance that QuickBooks cannot connect to the network due to data corruption. In this scenario, QuickBooks Auto Data Recovery Tool is the only tool that can come to your rescue. Following are the steps to download and run the tool to tackle the obstacles that arise while connecting with the company file because of data corruption.
Locate the official Intuit website to install QuickBooks Tool Hub.
Alternatively, you can look for Tool Hub on Google to find the download link.
Once the download is finished, run the downloaded installer file from the download location.
Follow the on-screen prompts to complete the installation.
Use the tool using the icon created on the desktop or browse the program from the start menu.
Navigate to the Company File Issues tab and choose the Quick Fix My File option.
Let the tool run and fix the damage in the company file data.
Open the company file again, and if the issue persists, you will need to recover the data using the QuickBooks Auto Data Recovery Tool.
If you are experiencing a QuickBooks connection has been lost error, then you don't need to panic because this error is easy to get rid of. This article will guide you to eliminate this error entirely and quickly, and if the problem continues, you can ring us at TFN to get assistance from our support team.
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