Sage 50 Unable to Backup Create or Restore Issue

Sage 50 Backup Error

When you create a backup, an error occurs and the backup process stops. You may see one of the following messages on the screen of your computer: "Sage Backup Error" or "Backup failed."  A user may not be able to restore a backup created in Winzip if they are seeing the error that their backup failed. The mistake is that in C:\Documents and Setting instead of a folder for backup, create a folder called "Sage 50 Backup" and save your files inside it when you create your backup.

  • Unable to create the file to the address
  • Backup failed
  • Restore Failed. Unable to Restore
  • File already exists. Replace existing file?
  • Backup failed. Unable to open a file to be backed up

Errors in the Sage 50 program are known as Sage 50 Backup Error. If you want to get a step-by-step guide, then make sure you have a bit of technical knowledge. Don’t want to risk your financials? Call the Sage Experts and get your issue fixed over the phone.

Causes of Sage Backup Error:

If your Sage 50 Backup is getting an error, please ensure that your backups are not larger than 10 GB.

For more information read in detail below:

  • If a backup is already present in the SAJ folder, there will be no room for a new backup.
  • We always store backup files in the SAJ folder. We see the ‘Not Responding’ message when the size of the folder is too large.

Resolving the Backup Error within Sage:

There are multiple solutions to the problem. We will follow them one by one. But before we begin, make sure the company file is being accessed in Single-User Mode.

Solution 1: Backing up the file directly into a USB Flash Drive

  • Back up your Sage 50 data on your preferred cloud storage provider.
  • Once you are on the Backup Window, change the backup location to a folder in your C: drive.
  • Click the Ok button and proceed to back up
  • See that your issue has been resolved.

Solution 2: I Don’t Have Appropriate Benefits to Create The Backup

  • Search the Sage 50 program icon on your desktop.
  • Right-click the icon and select the button Run as administrator.
  • Recover your data when it’s lost or damaged.
  • Please follow the procedure in order to restore your backup
  • In case this succeeds, at the point, your system Windows has the limited Sage 50.

Important: You must uninstall and then reinstall the Sage 50 with administrative privileges (the same procedure to step 2), and then disable the antivirus which is running when you re-install your Sage 50.

Solution 3: You are backing up in the Working Folder .SAJ and the file size is too large for it:

  • Exit Sage 50.
  • Press the Windows+E key on your keyboard to launch Windows Explorer.
  • Go to the location of the data file.
  • Open the .SAJ folders of your company file and click on them two times successively to open their contents.
  • If you find any duplicate backups in the folder, move them from the .SAJ folder to a different location.
  • If your backups are not being generated, head over to the MySQL and Simple folders inside the .SAJ folder and check if you could find any backup in there.
  • Check for any files that might be left in the .SAJ folder to ensure that the error doesn't occur again.
  • Backup the company file once more and delete all the old backups.

Solution 4: Backup record is saved into the folder of Program files which is limited (Windows 8)

  • On Sage 50 backup screen.
  • Alter the backup folder location from C:\Program files\xxx to a different folder on the desktop or either in C:\ drive.
  • Click OK.

Solution 5: Restore is Failed While Restoring The Backup Which is Created by Winzip Application

  • Now, Un-install the file that Winzip created by transforming the backup file back into the cab.
  • If the restore doesn't go as expected, make sure you're backing up your files regularly.
  • You may try a different backup.
  • In case the Winzip is required, you have to install again after this process.

Solution 6: Location of The Backup File is Indicating to A Non-existent Index/drive

  • On Sage 50 backup screen.
  • Alter the backup folder location from past location into a new area on a network drive.
  • Click OK.

How to Create a Backup in Sage 50

  • To make a Sage 50 backup, follow these steps:
  • Log in to the company you want to backup.
  • Make sure you’re using Sage 50 Premium or Quantum in the single-user mode under administrator.
  • Now navigate to File and then go to Backup.
  • Find the backup icon by tapping the toolbar at the top of your Home screen.
  • File name in the Sage 50 Accounting Backup window
  • Choose a location for the backup to be saved
  • Do not use the file location in the. SAJ folder as this is where the programme backs up the files.
  • The most recent backup path is used as the default for subsequent backups.
  • Backup your computer at least twice a week.
  • To begin the backup, click OK.

When will a backup be created

Backing up files is important for Business, Business Holders should create a backup of every business transaction, they perform, or file they are working with. If the Files are Backed Up then, it will become easier for them to find files and if a certain file is missing or deleted. The software’s End User is responsible for creating backups.

How to Restore a Backup in Sage 50

  • Open Sage 50 and go to File and Restore
  • Search and Go to location of Backup File .(PTB file).
  • Restore the file using different options
  • Current Corporation Data Should be Replaced to a New Company (Existing Data Will Not be Overwritten)
  • Choose the company information option: i) Company Information ii) Customized Forms iii) Online Transactions iv) Intelligence Reporting Reports
  • Once Restoration is Complete, the Company File starts working

When Should You Restore Your Backup

  • Incorrect Data Entered
  • Corrupted Data
  • Data Missing
  • System Drive Failed
  • Move Data To New Data Server

We have provided solutions for Sage Backup Errors throughout this article. In case you found yourself stuck in the process and needed external help, you can contact our experts via Sage 50 Contact  number +1800-901-1342.

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